So we lost out on a caper a few days ago. We coulda saved the client a few cents on a piece on an item he’s done several times, not much total savings. Not much at all,really. Less than a good dinner out.
His response?
“The price is within pennies of my usual supplier so I will stick with him. Thanks.”
I’ll admit I was a little disappointed, more because I like the guy and consider him a thought leader in his field. I read his blog and his fb posts and wanna be more like him when I grow up. My disappointment wasn’t about the money, it was that I wouldn’t get to spend more time with him. That maybe somma his magical Midas touch would rub off on me.
Praps it already has tho. Because I understand where he is with sticking with a known supplier. The risk of the new guy (me) and the reward of the potential savings didnt square up well.
Interestingly, lost a different caper to a different client over a few cents. But in this case, I was the higher priced emcumbent. She went a cheaper path with a trunk slammer. A part time job kinda guy, working outta his moms basement when he’s not doing his night job.
It didnt go well, which isn’t really a surprise. I’m entirely too into this client to have a healthy attitude about loosing a piece of work over such a small amount. As the known quantity, it’s hard to see a close client,friend, and mentor shop somewhere else. With someone who can’t possibly be as into their head as I am.
Her response, after taking delivery from our cheaper competitor?
“Lesson learned. You’re the only man for me. “
Okden. Win a few, loose a few. Praps that choice made by my first example was actually the better one.
That’s comforting and discomforting at the same time.
I think I’ll focus on trying to be awesome and not so much about price.
Rinse,repeat.